On June 14, 2021, Philips Respironics announced a voluntary recall notification due to two
issues related to the polyester-based polyurethane (PE-PUR) sound abatement foam used in
their CPAP and BiPAP machines*.

1. Sound abatement foam may degrade into particles which may enter the device’s air pathway
and be ingested or inhaled by the user, and
2. the sound abatement foam may off-gas certain chemicals.

The foam degradation may be exacerbated by use of unapproved cleaning methods, such as ozone
sanitizing equipment, and certain environmental conditions involving high humidity and
temperature. View Philips Official Recall Notification HERE.
Latest update: 8/17/2021: Philips is sending (probably) 20-30 thousand registered USPS mails
to impacted customers using the data collected from various resources, including Respshop.
Please pay attention to your USPS mailbox (not email!).
As of 8/17/2021, Philips is still waiting for FDA’s approval for the new foam. Philips has
tripled their production power of this new foam and is waiting for a green light from the
FDA. Philips has not given us the replacement schedule yet. We don't have any information
on which machines will be replaced and which ones will be repaired.
We 100% agree with our customers that the current delay we are experiencing in a resolution
from Philips is unacceptable. We have a whole staff devoted to working with Philips every
day for updates for our customers and pushing them to do the right thing. We will keep you
informed if there are any further updates on the status of your machine replacement or repair.